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Cost policy Shipments
On Drip&Fresh We work to offer a fast, clear and adapted service to each destination zone.
- Shipping to Peninsula
(Balearic Islands and Canary Islands are excluded)
- Free of charge in orders superior to € 50.00 (VAT not included).
- For orders inferior to € 50.00 (VAT not included), the cost of the national shipping is € 9.90 (11,98 € VAT included).
- Shipping to Balearic Islands
- Free of charge in Balearices from € 100.00 (VAT not included).
- In orders less than € 100.00 (VAT not included), the shipping cost is € 11.00 (13,31 € VAT included).
- Shipments to Canary Islands, Ceuta and Melilla.
Currently, the Web does not allow direct orders with shipping to the Canary Islands, Ceuta and Melilla.
If you want to place an order, you can request a personalized quote by contacting our team via email support @dripandfresh.com o Through our customer service / whatsapp: 625 39 21 83.
We will be happy to help you and prepare a shipping proposal adapted to your needs.
Return Policy and Right of Withings
If you are a particular consumer, you have 14 calendar days from the receipt of the order to exercise your right of withdrawal and request the refund of the products adquiridos.Los Items should be returned in its original state, unused, with all its accessories, documentation and original packaging. Returns of incomplete, damaged, installed or signs of use will not be accepted.
Return procedure
- To support @dripandfresh.com Indicating your order number.
- Prepare the package following the instructions facilitated by our team.
- Send the product or give it to the indicated carrier.
Once the merchandise has been received and proven its status, we will proceed to the corresponding reimbursement through the same payment method used in the compra.Los Return expenses will be borne by the client, unless failed to send or defective product. The right of withdrawal will not be applicable to customized products, custom-made kits or products manipulated, installed or modified by the client.
Refunds
The Instant refunds They will be available immediately in the Original payment method or which you indicate during the request for change or return. The order will be canceled.
If the selected reimbursement method it is not instant, it will be done within a period of Up to 14 days from the collection of the package.
International orders
For orders sent out of Spain, Changes are not allowed. The returns they are allowed, but the Expenses will be borne by the client.
Contact
If you need help, our Customer Service Equipment You will be happy to assist you:
Phone: 625 39 21 83/91 737 44 74
Email: support @dripandfresh.com
Hours: Monday to Friday, from 09: 00h - 14:00 h. and 15:00 - 18:00 h.